The first question after publishing a rule set is not “is it correct” — it is “is it
behaving”. This page covers the three screens that answer it.
Live decisions
Live lists decisions as they are recorded: time, outcome, score, scenario, customer, and a
link to the case if one was opened. The counters above give the distribution of what has been
seen since the screen was opened.
Watching for a minute after a publish tells you what the dashboard will say in half an hour:
whether the thresholds held, which rule fires more often than expected, and whether the volume
landing in the review queue is a number your team can carry.
This is a sample, not a system of record. If more decisions arrive in a busy minute than
the screen can carry, it says so; use the decision search for the complete list. What has been
seen is lost when the page is closed — nothing here is stored.
The feed reads the decisions themselves rather than the message stream. A feed off the stream
would be a second or two fresher and would show decisions that had not been written — including
any whose write then failed. Since this screen exists to watch what the platform is actually
doing, it reads what the case list and the decision search read.
Analytics → Rule performance shows what each rule did, per version: how many times it
was evaluated, how many times it fired, what it contributed to the score, and how often it was
decisive — whether removing its score would have moved the outcome into a different band.
A rule that fires often is not a good rule; a rule that changes the outcome is. A rule that
fires on every transaction and never moves a decision’s band is producing nothing but noise.
The confirmed risk and false alarm counts from closed cases sit in the same table: how
much of the work a rule produced turned out to be real.
Threshold simulation
Analytics → Threshold simulation replays the period’s score distribution against candidate
thresholds: how many transactions would not have reached review had you moved the threshold
from 60 to 70, and how many would arrive as review rather than decline.
It is the cheapest way to adjust volume without touching a rule — and it is not sufficient on
its own: it tells you the volume, not which transactions would escape. For that there is
running against history.
Response times
Analytics → Response times gives the latency distribution of the decision and ingestion
surfaces as percentiles. It is for seeing the trend, not for explaining one slow transaction.
To ask where a single decision spent its time, read the
stage breakdown in the decision’s own response — a percentile
cannot be asked about one transaction.