The console’s drawer holds around thirty pages under four headings. Finding one means first knowing which heading it lives under — and somebody working a queue moves between five or six screens an hour.

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Search with ⌘K

Anywhere in the console, ⌘K (Ctrl K on Windows and Linux) opens the search box.
1

Type

The list narrows as you type. A match at the start of the name wins: dec gives Decisions, not another page whose description happens to mention decisions.
2

Choose

The arrow keys move through the list.
3

Go

Enter opens the selected page, Esc closes the box.
The hint in the header is written by asking the browser: ⌘K on a Mac, Ctrl K elsewhere. Naming the wrong key is worse than not naming it — somebody who tries ⌘K on Windows gets a bookmark dialog and stops trusting the hint.

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Results follow your permissions

The search keeps no list of its own; it reads the navigation itself. That has two consequences:
  • A page added to the drawer becomes searchable on its own — there is no second list waiting to be updated.
  • A page the drawer closes to you does not appear in search either. A search box that offers a page you will be bounced off is worse than no search box.

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Keywords

A label chosen to read well in a drawer is not the word anybody guesses at from a keyboard. Pages therefore carry keywords beside their visible names: rules finds Scenarios, alerts finds Case Manager, and ai, assistant or report find the AI screens.
Scoring puts a match at the start of the name first and a keyword match well below — otherwise a page that merely mentions the word would come ahead of the page that is named it.Comparison is not culture-aware. Turkish casing maps I and ı onto each other, which would make list miss Lists on a machine whose locale is tr-TR.